New Medicine Service

At New Milton Pharmacy, our expert pharmacists provide the New Medicine Service (NMS), which is a free NHS service available that can help you get the most out of your newly prescribed medicine.

The service aims to provide you with the support you need to understand your condition and to explain how taking your new medicine can help you manage your symptoms.


This service is for anyone who has been prescribed with new medicines for any of the following conditions and may need further advice on when and how to take them properly. The conditions include:

  • Asthma
  • Chronic obstructive pulmonary disease (COPD)
  • Type 2 diabetes
  • High blood pressure
  • High cholesterol
  • Osteoporosis
  • Gout
  • Glaucoma
  • Epilepsy
  • Parkinson’s disease
  • Urinary incontinence or retention
  • Heart failure
  • Coronary heart disease
  • Atrial fibrillation
  • Unstable angina or heart attack
  • Stroke or transient ischaemic attack (TIA)
  • Long-term risk of blot clots or blocked blood vessels, including DVT (deep vein thrombosis)


We can also advise on potential side effects you may experience.

For more information on this service, you can read up HERE (

You can contact us using the ‘Contact’ page on this website or email us on for more information on the New Medicine Service and how we can help. You can also call us on 01425 613 971 if you wish to discuss this with one of our dedicated pharmacists.

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If you have any questions or would like to learn more about our services and processes, book a free consultation today.

Our Services
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Repeat Prescription Service

Flu Vaccination

Travel Clinic

Private Prescriptions

Malaria Tablets

Emergency Hormonal Contraception

Needle Exchange

Erectile Problems

Late Night Delivery

New Medicine Service

Care Home Management

Expert OTC Advice

Private Consultation Room

Extensive Range of Stock

Electronic Prescription Service

Supervised Consumption Service

Disposal of Unwanted Medicines

Pharmacy First Scheme